Placing An Order

If you’d like to talk to us before you place your order, please email or call +44 (0)7855 959844 and we’ll be delighted to help.

We accept all Visa, Mastercard, American Express, and Maestro debit & credit cards. You can also pay through PayPal. At the point of order your bank authorises the payment for you; we then take the authorised payment when we despatch your Firehorse goods to you.

If you place an order for an item that is on pre-order, your credit/debit card will be charged for the full value of the goods only when your order is ready for despatch. However, if you choose to make payment with PayPal, you will be charged for the full value of the goods as soon as your order is placed.

To amend an order or delivery address, please contact us immediately and we will do our best to make amendments prior to despatch.


Gift Vouchers

If you would like to purchase a gift voucher, please get in touch and we will be delighted to arrange this for you.